All our plans come full-featured with a 30-day free trial. This will give you enough time to test out all the features and see if this is right for your team. You only upgrade if you are fully satisfied.Can I change from the free plan later?
Yes, you can upgrade to a paid plan at anytime from the "Settings" link in your DeskAway account.Why should I choose the yearly payment option?
If you choose the yearly payment option, you get two months free! This is a great saving, and that's why we recommend it.Can I cancel my subscription at anytime?
Yes, you can login to your account and cancel your account at anytime. Please note that we do not offer refunds on any months already paid for and we do not pro-rate for partial months. If money is due back to you (in case of a downgrade), your account will be extended for the amount of money due.What if I need more storage space?
For additional storage space requirements, you may contact us directly atWill there be any tax levied on the purchase?
In compliance with the Indian tax laws, we levy a 12.36% service tax on all transactions for Indian customers.What payment methods do you offer at this time?
Through our authorized retailer, 2Checkout.com we provide secure online payments for International customers. All Indian customers will use CCAvenue.com as their online payment option.What are the requirements to optimally use DeskAway?
All you need is an Internet connection and a web browser to access your DeskAway account. The following web browsers will work: IE 6 or 7 (PC), Mozilla/ Firefox 2 or higher (Mac, PC, or Linux), Safari 2 or higher (Mac) & Google Chrome.Do you offer a discount for non-profit organizations?
Yes, absolutely. We extend a 30% discount to non-profit organizations on any of our plans. You will have to prove your non-profit status via some sort of documentation. You can email this to