1. What are messages?
2. Can I categorize my messages?
3. By default, why are Messages not shown to Limited Users?
4. How do I know if someone has posted a message?


1. What are messages?
Messages are email-like notes that you can share with your project members. Only people in your project will be able to view and comment on your message. Its the same as sending them an email except that your conversation will remain within this project and not get lost within your inbox!

e.g. If you want to bounce off an idea or make an announcement, Messages is a good way to get your communication across and gather feedback in one location.


2. Can I categorize my messages?
Yes, by creating different Categories (on the Messages page) you can organize and label messages. e.g. Announcements, Feedback, Rules etc. You are free to create as many categories as you like.


3. By default, why are Messages not shown to Limited Users?
Limited users could be outside clients that have access to your projects and hence you might not want them to be involved in our internal discussions. Its a way to keep the message only for Super and Regular users.

4. How do I know if someone has posted a message?
You will receive an email notification. You will have to login to your DeskAway account to post a comment to the message.