The World is Fun, Washington, USA

Amy Faulker, Executive Director, shared her views on how she uses DeskAway

DeskAway allows us to have a staff of 20+ dedicated organizational volunteers WITHOUT an office: A Case Study

The World is Fun is a Non-profit organization which believes in being a catalyst in connecting Seattle's volunteers, corporations and charities in need. They do things a little differently.

Amy Faulker (Executive Director), The World is Fun, shared her views on how they use DeskAway...

How are you using DeskAway and what value is it providing your team? Were you using any other tool or method before DeskAway?
DeskAway allows us to have a staff of 20+ dedicated organizational volunteers WITHOUT an office - which means we can use our resources that would be paying for an office to do things like feed the homeless or have beard & stache festivals. We previously used other programs but DeskAway is the first one that truly gave us the team collaboration we needed to be successful.

Can you give a specific incident or example when DeskAway was really useful when managing or getting a project completed?
In the month of February 2011 we organized 22 events in 1 month and we were able to successfully manage all of the tasks and minute details through DeskAway.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
Yes, there is a learning curve but most of it came from the resistance to change which would have happened with any program. The training videos proved to be priceless allowing each person to learn at their own pace and freshen their knowledge as our tasks and scope of work changes.

What features does your team use the most?
We use tasks lists the most.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
Yes. Absolutely! It is so much easier to get the message out to everyone (than using email).

How has DeskAway helped in lowering project costs, profitability or improving efficiency?
With DeskAway our volunteer staff is able to work at their own pace from their own location which has allowed us to function without a full time office. In an organization where every penny counts it has been a lifesaver.

Thanks Amy and good luck with your business!

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