Sakshay Web Technologies, Noida, India

Dr. Ravi Chamira, CEO, shared his views on how he uses DeskAway

 
DeskAway has made us more competitive and profitable.: A Case Study

Sakshay Web Technologies Pvt Ltd. is an ISO 9001 leading open source solutions company providing business applications like content management system, ecommerce, CRM and custom web applications.

Dr. Ravi Chamira, CEO of Sakshay Web Technologies Pvt Ltd shared his views briefly on how his team uses DeskAway...

How are you using DeskAway and what value is it providing your team? Were you using any other tool or method before DeskAway?
We are using DeskAway to manage and track client projects. Earlier, we were using Basecamp and Active Collab.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
DeskAway was accepted very quickly by our team as well as our clients. There was some training required initially but it was very minimal.

What features does your team use the most?
We use Task and Issue tracking a lot.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
Yes, absolutely.

How has DeskAway helped in lowering project costs, profitability or improving efficiency?
DeskAway has been quite useful in working out the actual costs incurred from a project. This way it was quite instrumental in analyzing the cost breakup, change management and issues control. It has made us more competitive and profitable.

Thanks Ravi and all the best to Sakshay Web Technologies!

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