What were your first impressions about DeskAway when you signed up?
We were impressed with the user-friendliness of the Dashboard (and general interface) and relieved that we could finally organize our relatively newer projects and business models.
How were you managing your projects and work before DeskAway? Was the transition to DeskAway easy?
We had no central project managing system. The Accounts dept. used their own system (they still do) and everyone else worked on their own, only coordinating through e-mails or meetings. The transition to DeskAway was easier for staff that works directly under us. I suppose, it depended more on us giving our employees time and our willingness to set standards for management.
How many people from your organization are using DeskAway? How many projects are you managing?
10 people from my organization have access to DeskAway but only 8 are using it. We are managing 8 projects currently. At the moment, I can see this going up to 10 projects - at a time.
Is anyone outside your office (consultants, partners etc.) using DeskAway? If so, how are they helping you within your projects?
Yes, we have outside partners using DeskAway from time to time. Currently, they have only used it as a file management system: for uploading and downloading information and artwork.
Was there a learning curve associated with DeskAway?
It has been very person-specific, and dependant mainly on the person's technical ability/familiarity with a PC.
What problems is DeskAway solving for your team?
The most helpful features so far have been:
What is the most popular feature in DeskAway for your organization?
- Contact aggregation and organization
- The "share-ability" of files (and its versions) with Office staff as well as outside vendors
- Organizing projects
Using the Calendar and Contacts features
Does DeskAway help your team communicate better on projects by having a common place to share information, feedback and commitments (tasks)?
Yes it does.
How much of your work time is spent on/using DeskAway?
We have made it office policy for the people using DeskAway to have it open all day along with their Outlook Express. This way, it causes them to check on it from time to time.
Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
In-house - definitely.
Read more articles on how Parksons use DeskAway:
CIOdecisions.in: Collab and conquer
CXOToday.com: Parksons Plays SaaS Card for Project Management
CXO Today.com: What CIOs Want and How They Plan
If you are using DeskAway and would like to get featured, please drop us a note and we will get in touch with you.