Elusions Plus, Inc., New York, USA

Kim Beckers, CEO, shared her views on how she uses DeskAway

 
DeskAway easily allows web designers, sales executives, content writers and quality control staff to see what is going on with each project at any given time: A Case Study

Elusions Plus, Inc "Web Design with an Edge" is web design firm focused on offering cost effective web solutions to small business owners.

In addition to delivering high quality and professional websites to small business owners they also promise to deliver the website within 7 business days or its free.

Kim Beckers, Owner of Elusions Plus, Inc shared her views about how her team uses DeskAway...

How are you using DeskAway and what value is it providing your team?
We are using DeskAway for our web design project management. It easily allows the web designers, sales executives, content writers and quality control staff to see what is going on with each project at any given time.

Were you using any other tool before DeskAway?
No, we were trying to manage project using emails and have now found DeskAway - which is much more efficient.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
I believe there is a learning curve with all new software however, DeskAway was easy for us to adapt with its point and click navigation. There are also numerous videos and help within DeskAway which makes it easy to learn very quickly.

What features does your team use the most?
One of the features we use the most in DeskAway is the project template feature. Many of our projects have the same tasks. DeskAway easily allows us to clone projects and assign the same staff, tasks and milestones with the click of a button. It is truly a huge time saver!

Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
Yes, absolutely. Since we started to use DeskAway, emails have dramatically cut down. We have found that it is much easier to track project progress and problems using the system. In addition, we can easily collaborate with several users at the same time from a centralized place.

Thanks Kim!

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