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Matthew Scharpnick, Chief Strategy Officer of Elefint Designs shared some thoughts on why he and his team zero-ed in on DeskAway...
How are you using DeskAway and what value is it providing your team?
We are using it to keep track of the many tasks we have at any given time. It helps us stay organized, meet deadlines, and plan for the future.
Were you using any other tool or method before DeskAway?
A combination of excel spreadsheets, HighRise, hand-written notes, and our unreliable memories. Needless to say this had strong limitations.
Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
We are still trying to figure some features out, but its been pretty intuitive.
What features does your team use the most?
By far we use Tasks.
Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
Yes for sure. Tasks have taken the place of many of our emails.
How has DeskAway helped in lowering project costs, profitability or improving efficiency?
We are small and dont have exact metrics, but staying on top of things makes us better to work with, and that makes us more prosperous.
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